Miele · Super-autoCM 6360 MilkPerfection

A premium German super-automatic built around milk-drink consistency and hygienic upkeep, with eight user profiles, adjustable pre-infusion, and WiFi control — but it trades barista-level shot craft for push-button convenience.

The short version

The CM6360 is the machine we reach for when a household needs reliable, repeatable milk drinks across multiple users without a barista in residence.

Accept that the sealed super-automatic brew cycle caps espresso ceiling, and no amount of Expert Mode tweaking will match a dialed-in 58 mm basket.

Why people buy it

  • Double Venturi milk system produces genuinely glossy foam with independent milk-volume and froth-time control per recipe, saved to any of eight user profiles
  • Removable brew unit plus automatic milk-line rinsing and ComfortClean dishwasher-safe parts give this category's best everyday hygiene story

Why they don’t

  • Shot quality ceiling is firmly super-automatic: balanced and clean with medium roasts, but it cannot replicate a dialed-in single-dose semi-automatic for light-roast espresso
The full tally
  • Double Venturi milk system produces genuinely glossy foam with independent milk-volume and froth-time control per recipe, saved to any of eight user profiles
  • Removable brew unit plus automatic milk-line rinsing and ComfortClean dishwasher-safe parts give this category's best everyday hygiene story
  • Compact 25 cm wide footprint fits narrow counters and slides under wall cabinets; 300 g hopper and 1.8 L tank are above the class median
  • DoubleShot function grinds and brews a second dose mid-extraction for intensity without bitterness on milk drinks
  • Shot quality ceiling is firmly super-automatic: balanced and clean with medium roasts, but it cannot replicate a dialed-in single-dose semi-automatic for light-roast espresso
  • No iced coffee or cold-extraction modes — all output is hot; buyers who want iced drinks need to look elsewhere
  • Text-display and sensor-button interface feels dated at this price point, and the Miele app is limited compared to Jura or DeLonghi equivalents

What the community knows

Years of owner threads, distilled — well regarded.

Premium build, milk system, and design earn genuine respect in the super-automatic class; espresso ceiling intentionally limited; valued by households prioritizing milk-drink texture, aesthetic presence, and hygiene over shot quality or value—but at $3K CAD, community…

4.0

Design pull

3.5

Beginner fit

kind to first-timers

3.5

Convenience

speed and simplicity, day to day

All 9 community measures
Value2.5

price-to-performance the community respects

Reliability3.0

shows up every morning, year after year

Parts & serviceability2.5

parts and repairs — you are never stranded

Ecosystem2.0

mods, guides, and community know-how around it

Beginner fit3.5

kind to first-timers

Built to last3.0

years before you outgrow or replace it

Ceiling per dollar2.0

how far the cup can go, per dollar

Convenience3.5

speed and simplicity, day to day

Design pull4.0

Worth knowing before you buy — Most owners wish they'd budgeted for a Jura E8 instead—same price point, easier operation, acceptable espresso; the Miele is the choice only if kitchen aesthetics and milk texture matter more than overall value.

Known weak points — Brew unit misalignment and handle lock failure on reinsertion; descaling system can enter unrecoverable loops requiring power cycle; water sensor alerts even when containers properly filled; milk temperature inconsistency reported in prior models.

The froth created by the Miele CM6360 is superior to any machine I have used to date which includes Jura, DeLonghi and Saeco. Cleaning the frothing tube after each use is very easy and I prefer it over the Jura.
Verified Customeron Coffee WarehouseRead the source →

The measurements

Scored 0–5 on the same rubric as everything on file — the words matter more than the numbers.

The measurements

0–5, one rubric
Shot ceiling
capable2.5
Steam power
workable3
Built to last
durable4
Easy daily
effortless4.5

Position in the market

Every dot is a rival, measured the same way. The gold one is this.

CA$3.0kshot ceilingprice ↑
Lower half for shot ceiling
a higher ceiling than 14 of the 237 machines we’ve measured
You pay for this one
22% of machines this capable cost more
Upper half for build
sturdier than 56% of the field, by the community’s own record

Every dot is a machine measured on the same rubric. See the whole market

Living with it

The part spec sheets skip: counter space, upkeep, and what owners learn later.

drag to look around
CM 6360 MilkPerfection claims 25.1 × 42.7 cm of a standard 60 cm counter and stands 42.7 cm tall 2.299999999999997 cm to spare under standard 45 cm uppers. The small block is a mug; the counter grid is 10 cm.
Built-in grinderConical burrsPre-ground bypass doserSaved user profilesApp-connectedRemovable brew groupAutomatic cleaning cycleOne-touch milk drinksAutomatic milk frothingHot water tapCup warmerPre-infusionVolumetric dosingDual-cup simultaneous outputBuilt-in water filterFast heat-upEco standby timerDouble Venturi dual-steam milk processDoubleShot mid-extraction re-grindAromaticSystem adjustable pre-infusion

The honest note — Owners who develop a taste for cleaner, lighter-roast espresso typically outgrow the super-automatic brew group before anything else fails on this machine. Natural step is a semi-automatic with a quality burr grinder (e.g., Breville Barista Express Impress or a prosumer HX machine). The Miele itself tends to last; upgraditis here is driven by espresso ambition, not hardware failure.

The full spec sheet
Type
Super-automatic (bean-to-cup)
Heat-up time
~1 min
Steam power
3/5
Brew + steam at once
No
Guest recovery
3.5/5
Shot quality ceiling
2.5/5
PID temperature control
No
Milk system
Integrated carafe (one-touch)
One-touch drinks
17
Removable brew group
Yes
Hot-water tap
Yes
Cup clearance
14 cm
Workflow demand
0.5/5
Maintenance
2/5
Noise
2.5/5
Build longevity
4/5
Dimensions
25.1 × 42.7 × 42.7 cm

Before it arrives

What completes this machine — the faded pieces can wait.

Descaler & backflush kit Electric boilers scale up and grouts gunk up — a descaler plus backflush routine is what keeps the machine alive for a decade.

  • Descaler & backflush kit — Electric boilers scale up and grouts gunk up — a descaler plus backflush routine is what keeps the machine alive for a decade.
  • Espresso cups & glassware — Proper demitasse and latte glasses keep the drink hot and look the part.

Feed it right

Week one is dial-in — and stale beans will lose it.

Coffee more than a few weeks past roast won’t extract predictably, and a new machine gets blamed for it. Super-autos reward consistency: a stable medium roast keeps the hopper predictable and the milk drinks sweet.

No proper grinder yet? Sort that first — it decides more of the cup than the machine does. We ship whole bean, roast-dated, timed so it lands fresh the week your burrs do.

Roasted to order, daily, in Ajax, Ontario · ships Canada-wide. We’re the roastery behind this database — measuring the machines is how we make sure the coffee gets a fair shot.

On film

How it runs on camera, from around the community.

TechNuovoMiele CM6360 Coffee Machine Review | Pros & Cons
Home Coffee ExpertMiele CM 6360 Review | Full set-up & Walkthrough
Whole Latte LoveMiele CM6360 Milk Perfection Superautomatic Espresso Machine | Crew Review
iDrinkCoffeeMiele CM6360 Super Automatic Espresso Machine
Coffee WarehouseMiele CM6360 Milk Perfection Coffee Machine Explained
More video reviews on YouTube →

Common questions

Does the CM6360 require a separate grinder?

No. It has an integrated stainless-steel conical burr grinder with infinitely variable grind adjustment (five primary detents). A pre-ground bypass is available for decaf or alternative beans.

How many user profiles does it support?

Up to eight individual user profiles, each storing preferred drink strength, temperature, volume, and milk/foam ratios per beverage.

Can it brew two drinks at once?

Yes. The OneTouch for Two function dispenses two of the same drink simultaneously using the dual-spout setup.

How does descaling work on the CM6360?

Descaling is guided manual: the machine prompts you when needed and walks you through the program. It does not have the AutoDescale cartridge system found on the higher-end Miele CM 7750.

Does it work with non-dairy milks?

Yes, the milk system handles barista-grade oat, almond, and soy milks. Results vary by product; barista-formulated alternatives froth best.

What is the bean hopper capacity?

300 grams — above the median for this size class. The water tank holds 1.8 litres.

Worth comparing

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