Get In Touch

CoffeeConversations

Whether you're curious about our single-origin selection, need RoastPlan support, or want to discuss custom roasting — our coffee experts are here to help.

Direct Line

For immediate coffee expertise and order support

+1 (647) 601-7124
Daily: 12:00 PM - 7:00 PM EST
Closed on statutory holidays

Email Support

Detailed inquiries and coffee consultations

[email protected]
Response within 2-4 hours
Coffee expertise included
Pickup Location

Self-ServePickup Location

19 Millington Crescent

Ajax, Ontario L1T 1R2

Durham Region, Greater Toronto Area

Self-Serve Pickup

12pm-7pm daily • Email notification when ready

Roasted to Order

No inventory • Fresh roasted when ordered

RoastAroma
Coffee Roastery

RoastPlan Support

RoastPlan is fully self-service. Manage everything online through your account dashboard.

Self-serve account management
FAQs & help articles
Additional contact options

Requires RoastPlan account login

Quick Answers

Shipping across Canada?

Yes! We ship fresh roasted coffee nationwide. Free shipping on orders $50+.

When do you roast?

Saturday roasting, Sunday delivery for RoastPlan. Regular orders roasted to order every evening.

Custom roast levels?

Available through RoastPlan with complete customization options.

How does pickup work?

Self-serve pickup daily 12pm-7pm. You'll receive email notification when ready, with pickup instructions.

Quick Response Promise

Coffee experts respond within 2-4 hours during business hours

Send Message

Let's TalkCoffee

Have specific questions about our coffee, need brewing advice, or want to discuss custom requirements? We're here to share our expertise.

We typically respond within 2-4 hours during business hours. For urgent matters, please call us directly.

Coffee Experts

Direct access to roasters & cupping specialists

Personal Curation

Bespoke recommendations matched to your taste

Rapid Response

Coffee questions answered within hours