Effective Date: August 10, 2024

RoastAroma Privacy Policy

At RoastAroma, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data, and the steps we take to ensure its security.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you make a purchase or sign up for our services, we collect personal details such as your name, email address, phone number, and shipping address.
• Automatically Collected Information: We collect data automatically through cookies and similar technologies, including your IP address, browser type, and browsing behavior on our site.

2. Payment Information

RoastAroma does not collect or store any payment information. All payments are processed securely through third-party providers such as WooCommerce, Stripe, PayPal, Apple Pay, and Google Pay. These providers handle your payment data using industry-standard encryption and security measures.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling orders
• Providing customer support
• Sending updates, promotional offers, and newsletters (if you opt in)
• Improving our services and website functionality
• Conducting market research and analyzing customer behavior

4. Sharing of Information

We may share your personal information with third-party service providers who assist us with:

• Payment processing (handled by our payment partners as outlined above)
• Order fulfillment
• Marketing efforts (e.g., InsiderFavor, our marketing partner)

These partners are required to maintain the confidentiality and security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access and update your personal information
• Opt out of marketing communications at any time
• Request the deletion of your personal data from our records (subject to certain legal requirements)

7. Data Security

We take data security seriously and implement robust measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at team@roastaroma.com.